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Telesales Magic
the telephone sales skills course designed to make compelling telephone sales calls that get immediate results. Using the magical communication skills of Neuro Linguistic Programming participants will learn to use the most effective influencing skills available to them today. With simple modeling exercises the participants will easily integrate unique sales skills into their sales calls and will increase their closing rates and results dramatically.
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This course is available under license customised designed for your call centre, we provide a Train the Trainer programme so that you can
administer this course in-house at your own pace when required. Contact Us for further details
We also offer a one day public or in-house course as a stand alone version
Course Contents:
- Building a Model of Excellence
NLP (Neuro Linguistic Programming) teaches how you can build a model of excellence for your own beliefs, values and motivations. Learn how
to build a winning attitude.
- Creating Rapport
Learning how to create rapport and build relationships with people on the telephone fast.
In telephone selling the prospect has one objective to get
the tele seller off the the phone. By building strong relationships through rapport, people are more willing to cooperate with your requests for action. Discover how people communicate and learn how you can
easily and quickly communicate in their model.
- Langauge Patterns
Language patterns, and the way we utilize our powers of speech are most important to us. The meaning of words may be may be altered slightly, molded to
give maximum affect, or made to seem of no importance, in fact the use of effective language patterns can great enhance your sucess on the telephone
- Embedded Suggestions
Wouldn’t like to be able to use questions and phrases which prompt action and commitment. Learning how to use embedded suggestions correctly
you can influence people to action.
- Buyer’s Behaviour
Learn how to elicit the buying strategies and how the buyer makes buying decisions - sell the way your buyer buys.
This a brief overview of the complete Telesales Magic Progamme, the contents above are included on our one day workshop.
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