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Excellent Course! Loved it A very useful and informative course Great fun, more educational and informative than I thought it would be Salesxcellence has been providing sales training, telephone sales training and sales consultancy since 1996. Their grasp of the sales process and and their ability to build rapport with our sales people
make salesxcellence an invaluable asset to our business.
Involving the participants - how interactive the sessions were Creating awareness Knowledge of subject Style of delivery8/10 - Colly's primary style of delivery is to use a combination of visual and anecdotal
prompts to help the delegates learn. Colly's preparation for our course was thorough and totally professional
Gem, (N.Ireland’s award winning contact centre) recently outsourced their sales skills programme to salesxcellence. Working with a global IT company which required sales lead generation as well as customer service skills GEM needed to build the sales skills of a multilingual team to provide lead generation programmes by email, text messaging and voice. salesxcellence was tasked to provide a training programme to address the sales skills of a team comprising English, French, German and Italian Customer Service Agents. Carol Fitzsimons, Training Manager at Gem commented: “the level of sales training from salesxcellence enabled our multi-lingual sales team to quickly build rapport with contacts, and identify customer needs and qualify sales opportunities on the client’s behalf”. |
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